Privacy

The quote form

The form asks for your name and phone number, and optionally your email address, the floor you are considering and a short description of the room. When you send it, Floor Crafters LA receives those details along with the page you sent it from, the website that referred you if there was one, and any campaign tags in the web address. We use this information to reply to your enquiry and, if you go ahead, to quote and carry out the work.

This website has no accounts, no newsletter and no online store. Apart from the form, it does not ask you to enter anything.

Analytics

Floor Crafters LA uses Google Analytics to understand how this website is found and used. It records the pages you view, roughly where in the world you are, the kind of device and browser you use, and how you arrived. It also records that an inquiry form was submitted, so we know which pages lead to inquiries. It sets cookies to do that.

It does not record your name, your phone number, your email address or anything you type into the inquiry form. Those go to us and only to us, and are never sent to Google. Advertising features and cross-site tracking are switched off.

Google may process this data outside your country. You can opt out of Google Analytics on every site at tools.google.com/dlpage/gaoptout. Any browser setting or extension that blocks analytics also works, and blocking it does not affect the inquiry form or anything else on this site.

Phone calls

Calls to the phone numbers on this website may be recorded and transcribed, so that we can follow up on your inquiry accurately. A recording is kept by us and used for nothing else.

Calls to (424) 600-5076 go through our business telephone provider and may be recorded. We use what you tell us on a call to answer your enquiry and, if you go ahead, to quote and carry out the work.

The map

Pages include a Google map showing where we are. The map loads from Google's servers only when it is about to scroll into view, so on many visits it never loads. When it does, your browser connects to Google directly and Google may receive your IP address and set cookies under its own privacy policy. We receive nothing from the map. If you block third-party frames in your browser, the map will not load and the rest of the website still works.

Hosting

This website is served as static files by a hosting provider. The provider keeps short-term technical logs, such as IP addresses, request times and errors, to deliver the website and protect it from abuse. We do not combine those logs with other information.

Other websites

When you follow a link to another website, that website's privacy practices apply.

Changes to this policy

If this policy changes, the updated version will replace this one on this page.

Questions

Use the contact page to ask about this policy or about information you have sent us.